Air India is one of the largest air carriers in India, and it will soon see the merger of Vistara under its umbrella with the addition of 470 aircraft in the coming years. However, over 300 passengers were stranded at the Jaipur airport after the London-Delhi flight was diverted to Jaipur due to inclement weather in the national capital. The pilot of the Boeing 787 was asked to stay in the air over Delhi for about 10 minutes. Later the plane was asked to land at Jaipur. When the plane got the green signal to land from Delhi ATC, the pilot refused to fly the plane.
passengers of @Air India AI112 flight from London to Delhi has been diverted to Jaipur due to bad weather, but no assistance has been provided to the passengers to reach their final destination. @JM_Scindia Please help us urgently. we managed to negotiate @Ra_THORe, pic.twitter.com/DjLOD8dXLK— Adit (@ABritishIndian) 25 June 2023
It is being told that the reason behind the refusal of the pilot is being told as FDTL (Flight Duty Time Limitation). Reports claimed that the airline cited the flight fee deadline as the reason for not flying the plane back to its original designation – Delhi, leaving over 300 passengers stuck at the Jaipur airport. While the distressed passengers contacted the authorities and took it to Twitter, an alternate crew was arranged for the passengers.
Dear Sir, We always try to avoid flight delays and cancellations. Flight schedules are affected due to some uncontrollable factors. Our team is doing its best to take our guests to their destination. (1/2) – Air India (@airindia) 25 June 2023
A passenger tweeted about the incident, “Passengers of @airindia AI112 flight from London to Delhi have been diverted to Jaipur due to bad weather but no assistance for passengers to reach their final destination given. @JM_Scindia plz help us urgently. We managed to get in touch with @Ra_THORe, however we did not get any help from #JaipurAirport officials.
He received a response from the official Twitter handle of Air India, which read, “Dear Sir, We always try to avoid flight delays and cancellations. Flight schedules are affected due to some uncontrollable factors. Our team is doing its best to take our guests to their destination. Our team is trying its best to minimize the inconvenience.” The tweet suggests that Air India was trying to arrange a coach for the passengers to travel to Delhi, which according to the passengers was a ridiculous decision by the carrier.