‘Monsoon Control Room’ has been launched at Charkop Depot of Mumbai Metro.
The control room is equipped with state-of-the-art technology and a team of trained professionals. MMMOCL has also issued helpline numbers – 18008890505, 18008890808 to facilitate passenger communication with the control room.
To ensure the safety and convenience of passengers during monsoon, Mumbai Metro has started ‘Monsoon Control Room’ at Charkop Depot.
The control room is equipped with state-of-the-art technology and a team of trained professionals who will provide uninterrupted services and minimize any possible risk or disruption due to inclement weather conditions. Maha Mumbai Metro Operation Corporation Limited (MMMOCL) has also issued helpline numbers – 18008890505, 18008890808 to facilitate passenger communication with the control room. The hotline number is directly linked to the State Disaster Management, Municipal Corporation of Greater Mumbai (MCGM), police control room, ambulance services and fire brigade.
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One of the key measures implemented by the Mumbai Metro is the use of wind velocity anemometers at 10 metro stations, five each on lines 2A and 7. These anemometers accurately measure wind speed, enabling Mumbai Metro to closely monitor wind conditions and determine whether it is safe. to continue the services.
Mumbai Metro has installed at least 64 CCTV cameras at each metro station, covering platforms, street level and congested areas. These cameras are accessible through a 24-hour operations control center and security control room, enabling a quick response to any security or safety concerns that may arise.
The control room will maintain daily liaison with the Disaster Management Cell of the Municipal Corporation of Brihanmumbai (MCGM), ensure coordination and implementation of appropriate measures to keep passengers safe.
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In case of service disruption in other modes of transport, Mumbai Metro will operate additional train trips to accommodate the affected passengers and provide a reliable alternative to their commute.
Newly appointed CMD, MMOCL, Dr Sanjay Mukherjee said, “Mumbai Metro is committed to the safety, convenience and satisfaction of its commuters. The Monsoon Control Room is equipped with state-of-the-art infrastructure and technology and a team of highly skilled professionals who take care of the weather conditions. will monitor and track the movement of trains in real time.With this facility, Mumbai Metro aims to minimize disruptions and provide reliable and efficient metro service to its commuters.
