As countries reopen and millions of offices rejoin, video collaboration and chat app Zoom has seen its stock price fall sharply – nearly 80 percent – from its high in 2020.
In the two years after the pandemic, demand for Zoom increased as companies closed offices and employees had to work from home.
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Remote learning and telemedicine also fueled Zoom Video’s cloud-based services. Now, Zoom’s growth has slowed down as in-person meetings have resumed and schools/colleges have reopened.
Zoom is now going through a year of transition to 2022.
Worried about its slow user growth, the company has unveiled the latest innovations in the Zoom platform to help businesses improve customer and employee experiences for a new ‘work anywhere’ workforce.
For example, ‘Zoom IQ for Sales’ is a conversation intelligence solution for sales professionals, along with new Zoom event and webinar functionalities such as backstage and webinar session branding aimed at putting engagement at the center of the experience and transforming the way we work Is. Connect, collaborate and collaborate.
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Announcements of new products helped Zoom stock jump 8 percent on Wednesday.
“Following our recent launch of the Zoom Contact Center, Zoom IQ for Sales, and our latest Zoom Events innovations, we take further steps in Zoom’s journey to set new heights for flexible collaboration across customer experiences and workforces.” Oded Gal, Chief Product Officer of Zoom.
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Zoom also released its detailed report on the bug bounty program, and it has awarded $1.8 billion to researchers for reporting more than 401 issues in 2021.
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