WhatsApp Business users have had the Quick Reply feature for a while now.
WhatsApp Business users have had the quick reply feature for a very long time and now there is a shortcut for it.
- News18.com
- Last Update:December 21, 2021, 4:07 pm IS
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popular instant messaging apps WhatsApp Bringing a new feature for business users – a new shortcut to quickly reply to messages. Shortcuts is said to be available on the beta version of WhatsApp for some business owners on both Android And iOS, It is important to note here that the new update itself will not bring the Quick Reply feature. Instead, it will bring shortcuts to the feature, which has been around for WhatsApp Business users for a while now.
According to a report by WABetaInfo, the app is now getting a shortcut for the quick reply functionality. The new shortcut is said to be available in the Chat Share action menu and will be available to beta testers on Android and iOS devices. Previously, to initiate a quick reply, users were required to press the ‘/’ key on their keyboard and select a message from a list to be sent to the subscriber.
WABetaInfo says that WhatsApp may add a new feature to let business owners know about the quick reply feature on the instant messaging app.
The Quick Reply feature for WhatsApp Business has been available for some time now. In 2019, the company expanded the feature to the WhatsApp Web and desktop apps. It helps business owners to answer commonly asked questions by sending preset answers or messages.
WhatsApp is currently reportedly working on several new features which are related to usability, privacy and other things. WhatsApp recently brought a custom sticker-making tool to WhatsApp Web, which is also reported to be coming to mobile and desktop apps soon.
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