US Flights Grounded: What to do if You’re Stranded? Will You Get Compensation? Details Here

Last Update: January 11, 2023, 19:01 IST

The FAA said it is working to restore its Notice to Air Mission system.  (File photo: Reuters)

The FAA said it is working to restore its Notice to Air Mission system. (File photo: Reuters)

The FAA has ordered airlines to halt all domestic departures until 9 a.m. Eastern Time to allow the agency to validate the integrity of flight and safety information.

Hundreds of flights in the United States were grounded on Wednesday as thousands of passengers were stranded, the Federal Aviation Administration (FAA) said.

It is unclear how many flights will be affected, as some airlines may be able to operate without information from the system, known as the NOTAMS – or Notice to Air Mission – system. FlightAware, which tracks delays and cancellations, showed nearly 1,200 flights to and within the United States delayed as of 6:45 a.m. ET, but only 93 canceled so far, CNN Reported.

Read also: FAA outage: What is NOTAM and how did its failure stop all US flights? Explained

The FAA said it is working to restore its Notice to Air Mission system. “We are conducting final validation checks and are now reloading the system. Operations in the national airspace system remain affected. We will provide frequent updates as we progress,” it said.

While some operations are beginning to come back on line, the administration said operations of the national airspace system remain limited.

The FAA has ordered airlines to halt all domestic departures until 9 a.m. Eastern Time to allow the agency to validate the integrity of flight and safety information.

What to do if you are caught in the chaos?

Several passengers took to social media to complain about planes being stuck on the tarmac for hours at airports in several different parts of the country.

If you get caught up in this chaos, you may not be able to get compensation or money back in the absence of any federal law that requires airlines to provide money or other compensation to passengers when their flights to or from the US take off. are delayed within the US, Mirror Reported.

In cases like this, the US Department of Transportation advises travelers to contact their airline if they will be paying for meals or hotel rooms. However, the carrier is under no obligation to compensate you.

However, passengers flying from the UK to the US are covered under the laws of the United Kingdom and can therefore be entitled to compensation if their flight is delayed by more than three hours at their final destination and the delay is caused by the airline. are entitled to. But in this case they are unlikely to get any compensation as the system failure is not the airlines fault, Mirror Reported.

Meanwhile, White House Press Secretary Karine Jean-Pierre said President Joe Biden was briefed this morning about the FAA system outage by the Secretary of Transportation.

“The President was briefed this morning by the Secretary of Transportation on the FAA systems outage. There is no evidence of a cyberattack at this point, but the President directed DOT to conduct a full investigation into the cause. The FAA will provide regular updates,” she said. Tweeted.

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