New Delhi: With demand Travel taking a serious hit due to a sharp surge in omicron India’s largest airline in terms of passenger car – blue – has decided to cut its capacity by 20%. Like other airlines, it has waived the change fee as many people are making changes to their travel plans.
“With demand down, we will selectively withdraw some of ours” flights from service. We anticipate that approximately 20% of our current scheduled operations will be withdrawn from service, IndiGo said in a statement.
At around 3.9 lakh, India saw its highest post-Covid daily domestic flyer numbers on December 26, 2021. As of Saturday (January 8), aviation ministry data showed that the figure had fallen to 2.4 lakh – 39%. On an average, around 4.2 lakh people flew within the country in pre-Covid times, when the peak winter season lasted till mid-January.
“Where possible, cancellations of flights will be made at least 72 hours in advance and customers will be moved to the next available flight and will also be able to change their journey through the use of Plan B on our website. Since our call center is currently handling a large volume of calls, we are encouraging our customers to use our digital channels wherever possible,” it added.
Like almost all other airlines, IndiGo said it has waived the change fee. “Due to the increasing number of Omicron infections, a large number of IndiGo customers are changing their travel plans. Responding to customer needs, IndiGo is waiving conversion charges and offering free conversion for all new and existing bookings made up to January 31, for flights up to March 31, 2022.
The increase in omicron cases has eclipsed the brief sunny periods witnessed by the Indian travel industry over the past few months.
Fears of getting infected by states, stricter testing and quarantine norms have led to a drop in numbers and increased cancellations.
In Bengal, domestic flights from Delhi and Mumbai are limited. Metro-to-metro traffic is the worst hit due to a combined decline in business, leisure and visiting friends and relatives (VFR) trips.
“With demand down, we will selectively withdraw some of ours” flights from service. We anticipate that approximately 20% of our current scheduled operations will be withdrawn from service, IndiGo said in a statement.
At around 3.9 lakh, India saw its highest post-Covid daily domestic flyer numbers on December 26, 2021. As of Saturday (January 8), aviation ministry data showed that the figure had fallen to 2.4 lakh – 39%. On an average, around 4.2 lakh people flew within the country in pre-Covid times, when the peak winter season lasted till mid-January.
“Where possible, cancellations of flights will be made at least 72 hours in advance and customers will be moved to the next available flight and will also be able to change their journey through the use of Plan B on our website. Since our call center is currently handling a large volume of calls, we are encouraging our customers to use our digital channels wherever possible,” it added.
Like almost all other airlines, IndiGo said it has waived the change fee. “Due to the increasing number of Omicron infections, a large number of IndiGo customers are changing their travel plans. Responding to customer needs, IndiGo is waiving conversion charges and offering free conversion for all new and existing bookings made up to January 31, for flights up to March 31, 2022.
The increase in omicron cases has eclipsed the brief sunny periods witnessed by the Indian travel industry over the past few months.
Fears of getting infected by states, stricter testing and quarantine norms have led to a drop in numbers and increased cancellations.
In Bengal, domestic flights from Delhi and Mumbai are limited. Metro-to-metro traffic is the worst hit due to a combined decline in business, leisure and visiting friends and relatives (VFR) trips.
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