Zomato CEO Says Aware Of Fraud At Delivery Agents’ End, Fixing It

Last Update: January 23, 2023, 08:24 AM IST

He ordered some Burger King burgers from Zomato and paid online.  Representative Image: Reuters

He ordered some Burger King burgers from Zomato and paid online. Representative Image: Reuters

Vinay Sati posted that a Zomato delivery agent suggested that from next time onwards pay him Rs 200 or Rs 300 and enjoy a meal worth Rs 1,000.

After an entrepreneur complained in a LinkedIn post that a Zomato delivery agent directly advised him to cheat the company by paying some money and enjoy the food, the company’s founder and CEO Deepinder Goyal said he was “deeply shocked” by the fraud. aware” and “working to plug the loopholes”.

Vinay Sati posted that a Zomato delivery agent suggested that from next time onwards pay him Rs 200 or Rs 300 and enjoy a meal worth Rs 1,000.

“Aap bas mujhe 200rs, 300rs de dena or 1000rs ke khane ke maje lena,” Sati quoted the agent as saying in the post.

The agent allegedly told her that “I will show it to Zomato that you have not taken the food but will also give you the food that you ordered”.

Sati posted, “I got goosebumps listening to the scam happening with Zomato.”

He ordered some Burger King burgers from Zomato and paid online.

“And after 30-40 minutes as soon as the delivery boy came, he told me sir, next time don’t pay online,” said the entrepreneur.

“They said next time you order food worth Rs 700-800 through COD (cash on delivery) you will have to pay only Rs 200 for that.”

Sati said: “Dipendra Goyal ji, now don’t say that you are not even aware that this is happening?”

Goyal replied: “Aware of it and working to plug the loophole”.

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(This story has not been edited by News18 staff and is published from a syndicated news agency feed)