WhatsApp’s ‘Bol Behen’ chatbot to help teenage girls, young women with health concerns

Popular instant messaging app WhatsApp has announced a new chatbot in India in collaboration with the non-profit Girl Effect. The AI-based chatbot named “Bol Behen” will help teenage girls and young women with concerns about their general health and sexual well-being. The chatbot will be in both Hindi and English (Hinglish) and is designed to provide content on topics like relationships. , sexuality, and reproductive health. The chatbot allows users to ask their own questions on various topics. The “Bol Behen” chatbot can be accessed via a phone number or an invite link on the web.

Users can access the chatbot on WhatsApp by sending “Hi” to the number +91-730449661 or by visiting the invite link (https://api.whatsapp.com/send/?phone=917304496601&text&app_absent=0). WhatsApp The new chatbot is targeted at teenage girls and young women in India’s Hindi belt, who typically use low-end smartphones with slow or limited internet bandwidth, the company said.

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Using WhatsApp’s framework, Bol Behen aims to better understand the sentiment of messages being received in order to more accurately answer users’ queries. The chatbot is expected to reach out to millions of girls across India to clear their doubts about their health and concerns and connect them to veterinary services.

Now, Bol Bahan chatbot is nothing new. It was first launched on Facebook Messenger in India in 2020 by a non-profit. The chatbot on Facebook Messenger is claimed to have reached 100,000 conversations with over 1.6 million messages being broadcast. Kanishk Kabirraj, Girl Effect Country Lead, Kanishk Kabirraj, said, “The technology of WhatsApp gives us an opportunity to create a closer connection between girls and their essential health services, which addresses their concerns and enables them to access health care. encourages.” India said in a statement.

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Chatbots on WhatsApp have proved to be a useful tool in the past. It replies to WhatsApp users with automated messages. In the past, WhatsApp has added chatbots to help users with COVID-19 resources and vaccines.

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