What is ‘500 Internal Server Error’ and why were so many websites showing it earlier this week?

On June 20, several websites and apps like Discord, Zerodha, Canva and others were temporarily down, showing users the message “500 Internal Server Error”. This was due to a problem with the content delivery network Cloudflare. The outage was acknowledged and resolved by Cloudflare shortly after the outage report What is a 500 Internal Server Error, and Why Does It Appear? We will explain

What is 500 Internal Server Error

“500 Internal Server Error” usually appears on websites when the server is experiencing problems, but the root cause cannot be found. There is no single cause for a 500 error, but it is one of the most common HTTPS errors. Fixing a 500 error is a bit tricky because it requires engineers to identify the problem before being able to solve it.

What happened to websites on June 20th?

On June 20, websites using Cloudflare services began receiving a “500 Internal Server Error”. Cloudflare stated on its website that it turned out to be an issue with the content delivery system (CDN) experiencing a serious problem. The company said the incident affected all data plan services in its network, resulting in a “500 internal server error” in the websites.

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Cloudflare fixed the problem shortly after users reported the outage. According to the company’s statement, the network suffered a “serious P0 incident” that caused servers to crash. The P0 event causes an interrupt when the user is performing certain tasks.

What is CDN?

A CDN or a content delivery network is a network of servers spread across regions that distributes content from a single origin server to servers around the world. A CDN uses content cached in servers closer to the user to deliver content quickly.

What happened to CDNs in recent times?

As many people reported receiving a “500 Internal Server Error” when visiting certain websites, Cloudflare’s CDN showed a “critical P0 event”, the company said on its website. According to the company’s statement, the network suffered a “serious P0 incident” that caused servers to crash.

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What to do when 500 Internal Server Error appears?

Now, if you see this error on a website you are visiting, there is not much to do. End users usually cannot fix this because the problem originates from the server side. However, sometimes, users see this error because of some mistake on their end. To double check, users can refresh the page they are viewing or clear the browser cache.

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