New Delhi: Tech giant Apple has been sued in a class-action lawsuit, claiming that the M1 MacBook models shipped with a latent flaw that makes their screens break easily.
The lawsuit, filed Tuesday in the US District Court for the Northern District of California, follows an investigation by law firm Migliacio & Rathod into an easily cracked MacBook screen.
As AppleInsider reports, the lawsuit accuses Apple of violating various warranty, consumer protection and false advertising laws.
According to the complaint, users have reported the MacBook display to be obscured by dead spots. It also claims that the M1 MacBook models are vulnerable to cracks in their screens.
These problems often develop when a Class laptop is closed; many Class laptop owners have reported that they have noticed cracking and/or poor performance the first time they open their device from the closed position. At the time his screen cracked the normal viewing angles,” the lawsuit reads.
“A reasonable consumer would not expect such activity to damage his device, let alone an obscured display and/or a screen crack that impairs its functionality,” it added.
The lawsuit claims that Apple concealed, failed to disclose, or carried out deceptive marketing practices to cover up the flaw, the report said.
For example, it argues that Apple “proactively” concealed the flaw from the point of view of consumers, regarding the durability of notebooks.
Reports of the screen breaking easily among M1 MacBook owners first started surfacing in 2021.
Several users reported cracking or irregularly occurring damage to the screen “for no apparent reason”. It’s not clear how widespread the issue is, though users have reported it on 13-inch MacBook Pro and MacBook Air models.
In at least one case, a consumer said they had been advised by Apple experts that the damage — a “contact point crack” — according to the report would not be covered under Apple’s standard warranty.
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