E-commerce recruitment grew 28 percent in 2021; 2022 likely to be even more promising: TeamLease – Times of India

New Delhi: Employment opportunities in e-commerce and allied industries saw a 28 per cent growth in 2021, and recruitment activities in this segment will gain momentum driven by economic recovery and aggressive vaccination drive. TeamLease Services, The e-commerce sector grew by 8 percent in 2020 and 30 percent in 2021. It is now poised to reach $111 billion by 2024 and $200 billion by 2026. The spectacular development in this sector has provided the much needed impetus. economy and created many employment opportunities.
Looking at the employment ecosystem, employment opportunities in e-commerce and allied industries (e-commerce, social commerce, online grocery/essentials) grew by 28 percent in 2021, according to TeamLease Services.
“With aggressive vaccination campaigns across India and normalization of economic activity, the next year is going to be very optimistic. Hiring activities have resumed in most industries, even those that faced maximum impact last year Across industries too,” said Ajay Thomas, VP and Business Head (Retail, E-commerce, Logistics & Transportation), TeamLease Services.
For e-commerce and startups that have been profitable throughout, many new employment opportunities Thomas said that would be added in 2022 and there would be a 32 percent increase in hiring.
During the year, the demand for roles such as supply chain management, warehouse roles, support services and customer service management was high.
The report further stated that not only Tier I locations but also Tier II to Tier IV sectors saw an increase in recruitment, especially as e-commerce has now gone deeper into the interiors of the country.
“Valuations in these industries averaged 20 to 30 percent. Many companies have sought to ease their attendance policies, provide flexibility in schedule changes, implement additional sick leave, and explore unique, such as back-up childcare options for employees. Also offered benefits and compensation,” it said.
TeamLease Services said that the year 2022 is going to be an even more promising year for e-commerce and tech startups, which are set to reach a CAGR of 27 per cent, reaching $111 billion by 2024.
2022 is going to be a promising year but some reforms and financial support is needed to help the sectors to grow and flourish.
In the coming year, especially during the next budget, the government should recognize and support new business models in both product and service sectors, aimed at improving consumer experience and benefitting regular and gig workers with better incomes. to provide employment.
In addition, a lot of clarity is also needed regarding the current e-commerce policies. “From a policy point of view, reforms should not be stifled with red tape, bureaucratic rigidity and avoidable policy restrictions. All this will help spur further growth in this segment,” it noted.

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