New Delhi: According to Apple, a “small fraction” of iPhone 12 and iPhone 12 Pro units manufactured between October 2020 and April 2021 have sound difficulties, making both these devices eligible for free repair and service.
According to Apple, the current plan covers iPhone 12 and iPhone 12 Pro devices for two years after their first retail sale. If your iPhone 12 or 12 Pro is facing similar sound issues, you can get free service in India. Before returning the gadget for service, Apple advises users to back it up to iCloud or to a PC.
According to Apple’s support site, some iPhone 12 and iPhone 12 Pro units may have sound difficulties as a result of “a component” failing in the receiver module. The business cautions that any other damage, such as a broken screen, must be addressed prior to service for the two variations affecting repair.
Additionally, in rare special repair instances, consumers may be required to pay a fee. In that scenario, it is best to see if your iPhone is still covered by the manufacturer’s guarantee. To verify the warranty status, customers need to first locate the product’s serial number in Settings > General > About. Then go to checkcoverage.apple.com and fill out the form with information like serial number and special code.
Then, choose an Apple Authorized Service Provider near you and schedule an appointment for a phone check-up. iPhone 12 and iPhone 12 Pro users can also arrange a mail-in service by contacting Apple Support (via the website).
According to the firm, the current free repair program does not extend the standard warranty of the iPhone 12 or iPhone 12 Pro. Apple hasn’t revealed the exact number of smartphone units affected by the sound difficulties, but additional information is expected from the firm soon.
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