Case of preventing Divyang from boarding the flight: The child was afraid at the airport, the mother was beaten up to pacify her; View VIDEO

A case of stopping a handicapped child from boarding an Indigo Airlines flight came to light at Ranchi airport. A video related to this is going viral on social media. In the video, the parents of the handicapped child are seen beating him up to pacify him. The matter is of May 7 last.

On Monday, when the handicapped child was stopped from boarding the plane. Then the matter reached the Union Civil Aviation Minister Jyotiraditya Scindia. He said such behavior would not be tolerated. After this the CEO of the airline has apologized.

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this is the whole matter
On Saturday, a handicapped boy reached Ranchi airport with his parents. He was stopped from boarding IndiGo’s Ranchi-Hyderabad flight. On this the parents of Divyang also decided not to travel in the plane.

Aviation Minister Jyotiraditya Scindia had expressed displeasure over the matter.

The airline had apologized
IndiGo had issued a statement on Monday quoting its CEO Ronojoy Dutta as saying, “Unfortunate incident happened at Ranchi airport on May 7, when a disabled teenager and his parents could not board the flight to Hyderabad. All the employees of Indigo are worried about this incident. From April 2022 till now, we have flown about 75 thousand differently abled people. Our crew and airport staff are given special training to provide better treatment to passengers with special needs.

The company further said, “During the check-in and boarding process, we obviously wanted to take the family, but the teenager looked very nervous in the boarding area. Although it is our most important responsibility to treat passengers with courtesy and sympathy, but in view of the safety guidelines, the airport staff had to take a difficult decision. After examining all the aspects of this incident, we as an institution have come to the conclusion that we have taken the best decision in difficult times.

The passenger had shared the matter on social media
A passenger named Manisha Gupta explained the incident in detail on social media. He had written that on Saturday at Ranchi airport, a handicapped child was afraid to board the flight. His parents were trying to pacify him. Meanwhile, IndiGo personnel refused to board the child. He argued that this put other passengers at risk.

Gupta said that other passengers opposed it. He also referred to the SC judgment, which said that no airline can discriminate against passengers with disabilities. There was also a group of doctors on the plane, who offered to help if the child had any problem mid-way. Despite this, IndiGo personnel did not allow the child to board the plane.