BPM: TCS retains 10th position among global BPM providers in 2021 – Times of India

Bengaluru: TCS has retained its 10th position in the top global bpm (Business Process Management) Providers in 2021, As Estimated Outsourcing Consultancy Everest group. The ranking is based on an overall score of revenue, which was over $3 billion for TCS, and revenue growth, which grew 14-16% in 2020.
Everest uses the term BPS or Business Process Services to describe the segment.
The top 5 BPM players in terms of revenue were ADP, TelePerformance, Accenture, Concentricx and Cytal Group. ADP’s revenue was $10.5 billion.
Year-on-Year Top 5 Fastest Growing Companies Tech Mahindra, Telus International, Majorelle, Teleperformance and Comdata. K BPM turnover Infosys, Wipro and Tech Mahindra were ranked 20th, 21st and 22nd with revenues of $1.3 billion, $1.4-$1.5 billion and $675 million, respectively.
The Everest Group’s top 50 ranking is based on both revenue and year-over-year growth. Revenue comprises 75% of the overall score and growth 25%. Growth has two sub-parameters: absolute growth (measured as the change in revenue in US$ million and accounting for 12.5% ​​of the overall score) and percentage growth (the percentage change in BPM revenue and the other 12.5%). measured as accounting for %).
The Everest report states that the top 50 BPM providers grew at 12.5-13% versus 1-2% in 2020. “Providers that have managed the COVID crisis well and continue to invest in next-gen capabilities anchored around the BPS 4.0 value proposition have grown significantly. market average. This also meant that we saw significant fluctuations in rankings, with more than 50% of listed providers changing their rankings by five or more positions, compared to 42% last year. Secondly, IT-BPS providers grew faster than net play BPS providers (14.9% vs 11.8%), partly due to higher prevalence of integrated IT-BPS deals,” it said. Rajesh RanjanParticipant in Everest Group.
The top 50 providers added $11.8 billion in incremental revenue in 2021, an eightfold increase from 2020. The top ten providers contributed about 60% of total incremental revenue, with providers ranked 11 to 50 adding more than $5 billion in revenue in 2021. ,