Mumbai19 minutes ago
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Air India has been at the receiving end of complaints about the food being served on its flights. Two passengers complained about the food served on two flights operating on two routes on the same day.
One of the passengers found a worm in the food of the business class, while the other passenger, famous chef Sanjeev Kapoor, posted a photo of the food and asked, should we Indians eat this food for breakfast?
Both the tweets are going viral and in the comments other passengers are also sharing their experiences about the bad or unhygienic food.
Passenger of business class said – Hygiene is not visible
The first incident took place in flight number AI671 from Mumbai to Chennai. Passenger Mahavir Jain posted a video of the meal at 10.18 pm in which a worm was seen moving in the plate. Mahavir Jain wrote his flight and seat number and told that it seems that hygiene has not been taken care of.
Air India replied to his tweet saying- ‘Dear Mr. Jain, We apologize for your bad experience in the flight. We take care of hygiene at every step of the process of serving food. We will share this matter with our catering team so that action can be taken after reviewing the mistake immediately.
Passenger Mahavir Jain posted a video showing a worm walking in the food.
Sanjeev Kapoor asked- do Indians have such breakfast?
At the same time, Sanjeev Kapoor tweeted on February 26 at 8.54 pm. He wrote, ‘Jage Air India’ Nagpur to Mumbai flight 0740 I was served cold chicken tikka with watermelon, cucumber, tomato and sev. It was accompanied by a sandwich with a meager filling of cabbage and mayonnaise. It was accompanied by a piece of sponge dipped in sugar syrup with cream and yellow glaze.
He posted a photo of his plate and asked if Indians have such breakfast?
Chef Sanjeev Kapoor posted this picture and wrote that this food is not worth eating.
Air India replied – Taj Sats and Ambassador will be catering in this sector from tomorrow
In response to Sanjeev Kapoor’s tweet, Air India said that we are continuously increasing our services and from tomorrow (February 27) our partners in this sector will be Taj Sats and Ambassador Catering. Rest assured that you will have a great experience with the food served in flight in the times to come.