Zoom is the latest technology company to offer a bug bounty, and the platform claims it offered a $1.8 million bounty to security researchers in 2021 for submitting a total of 401 reports.
Bug bounty programs are essentially used by companies to seek help from outside sources to fix bug issues in their products, in this case, Zoom, and rank them based on the severity of the bugs discovered and reported. But get rewarded for the effort.
Zoom took an overnight hit during the pandemic when offices were closed in the past few years, and people had to rely on online tools for their work. Even meetings were taking place online, which allowed Zoom to become the de facto option for businesses as well as students.
And this sudden popularity brought its own set of issues, especially on the security side, as more attackers began targeting users on the platform. All this prompted Zoom to set up a bug bounty program of its own. Zoom relied on HackerOne to establish the base for its roster of security researchers, who are enrolled through a special invite-only process. The company says it has engaged over 800 security researchers through HackerOne.
As of January 2021, Zoom’s bug bounty rewards start at a base as low of $250 for a report, and researchers who discover major issues can be awarded as high as $50,000. The company has put in place a robust bug bounty mechanism that ensures that rewards are paid out within 14 days of report submission.
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Zoom has opened up reporting channels to all through its vulnerability disclosure program. And for its licensed software, Zoom has a VIP bug bounty program.
As part of the bug bounty program, independent security experts dig through the software for major vulnerabilities.
And over the years, many companies like Google, Apple and Meta (formerly Facebook) have relied on their help.
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