WhatsApp assessments a brand new chatbot to inform customers about new options – Instances of India

WhatsApp has been fairly lively in including new options to the moment messaging app to compete with different rival companies like Telegram and Sign. The newest characteristic that’s being examined by the Meta-owned platform is anticipated to make it simpler for customers to know what’s new on the platform. Based on a report by WABetaInfo, WhatsApp is presently creating a brand new chatbot that may introduce customers to an official WhatsApp account inside the app which may also ship messages to inform them about new options as they arrive.
WhatsApp’s new chatbot availability
As per the report, the brand new characteristic is within the early levels of growth. So, the corporate would possibly take a while earlier than extensively rolling out the characteristic. Nonetheless, the report has shared some screenshots to point out how the upcoming chat will seem from the verified chatbot.
How will this new characteristic work
The report mentions that on opening the chat, customers will be capable of see a notification that claims to supply details about new options, ideas and tips for WhatsApp, together with details about privateness and security.

Moreover, this official account shall be completely different from enterprise accounts on WhatsApp as customers gained’t be capable of reply to any of those messages. Being a read-only account, this chat will function a mere notification system for WhatsApp to tell customers about new options and updates which are being added to the platform.
The report additionally mentions that these messages shall be end-to-end encrypted and if customers want WhatsApp assist they should contact the corporate by means of different means. In the meantime, customers may also select to cease this dialog from showing on their feed and shall be allowed to dam the chat from messaging them sooner or later.

Based on a report by Android Police, this chatbot characteristic is similar to the one provided by rival messaging apps Telegram and Sign, the place each platforms use an official channel to replace customers about new releases. The report additionally reveals that some customers have lately began receiving revamped wealthy hyperlink previews on their WhatsApp accounts.
Additionally Learn: WhatsApp could quickly introduce the Stored Messages characteristic. Click on right here to learn what’s it and the way will it assist customers.