Curated By: Dishya Sharma
Last Updated: November 29, 2023, 16:33 IST
Vivek Agnihotri slams Indigo.
The Kashmir Files director Vivek Agnihotri was upset after his flight was delayed. He said the toilets weren’t clean, among other complains.
Vivek Agnihotri slammed popular airline Indigo after he and his fellow passengers were stuck in the flight for over one and a half hour with no information, water or clean toilers. The Vaccine War director took to X, previously known as Twitter, and shared his grievance. The filmmaker revealed he was boarded on the flight at 11:10 am but there was stuck in the aircraft until 12:40 pm. Sharing his experience, Vivek demanded that he and his fellow passengers are awarded a refund of their tickets.
“Boarded the aircraft at 11.10 AM. It’s 12.40. 1.30 hrs and not a word of information from the captain or crew. Flights get delayed all over the world but such indifference to passengers is a unique quality that @IndiGo6E
possesses. Also, isn’t there a way to know the delay? What are all these highly advanced AI softwares for? Why lock flyers in a tunnel with AC with hassled and lost crew?” he said.
“Toilets are filthy with tissue papers all over the floor. People screaming for water. Every hostess passing it on to another. I rarely fly Indigo and always found their crew-flyer interaction pathetic. Flyers getting angry is not their fault. Airlines and their crew ensures outrage with their indifference or arrogance. If flights get delayed beyond 30 mnts, shouldn’t airlines refund a part of airfare?” Vivek added.
Boarded the aircraft at 11.10 AM. It’s 12.40. 1.30 hrs and not a word of information from the captain or crew. Flights get delayed all over the world but such indifference to passengers is a unique quality that @IndiGo6E possesses. Also, isn’t there a way to know the delay? What…— Vivek Ranjan Agnihotri (@vivekagnihotri) November 29, 2023
The official social media handle has reached out to the filmmaker. They revealed that the delay was due to the air traffic. “Mr Agnihotri, we extend our gratitude for allowing us to address this on the call. We truly regret the delay which was due to ATC congestion at Mumbai airport. Further, we have duly noted your feedback which will be relayed to the concerned team. We look forward to providing a positive experience on your next travel with us,” they said.
Vivek is yet to react to their statement.