UK watchdog calls for review of government use of WhatsApp and other messaging apps

Last Update: 12 July 2022 at 7:09 PM IST

Further investigation of messaging apps

Further investigation of messaging apps

Britain should review the use of WhatsApp, private email and other messaging apps by ministers and government officials following an investigation into “inadequate data protection” during the COVID19 pandemic, its data security watchdog said on Monday.

LONDON: Britain should review the use of WhatsApp, private email and other messaging apps by ministers and government officials following an investigation into “inadequate data protection” during the COVID-19 pandemic, its data security watchdog said on Monday. Told.

The Information Commissioner’s Office (ICO) said the review should examine “systemic risks” surrounding the use of private correspondence channels and ensure improvements.

“I understand the value of instant communication that something like WhatsApp can bring, especially during the pandemic where authorities were forced to make quick decisions and work to meet varying demands.” UK Information Commissioner John Edwards said.

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“However, the cost of using these methods, although not against the law, should not be the result of a lack of transparency and inadequate data protection,” he said.

The recommendation comes after a year-long investigation into the use of such messaging channels by government ministers and officials of the Department of Health and Social Care (DHSC) during the COVID pandemic.

The IOC said the investigation found a “lack of clear controls” and the potential for critical information to be “lost or insecurely handled”.

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