Twitter is making this big change to fight trolls

Twitter has announced that the company is updating its privacy policy to protect one’s personal identity. Starting today, the company will not allow users to share media files such as images or videos of private individuals without their consent. The company has already banned media files that reveal sensitive information such as home address, identity documents and contact information. However, the new rules are aimed at strictly cracking down on posts that may lead to harassment or invasion of their personal space. Interestingly, the new rules came just a day after the company announced Parag Agarwal as its new Chief Executive Officer (CEO) following the exit of Twitter co-founder Jack Dorsey.

Speaking more on the update, Twitter states in a blog post, “While our current policies and Twitter rules cover explicit examples of abusive behavior, this update will allow us to take action on media that do not contain any explicit abusive content.” is shared, provided that it was posted without the consent of the person depicted. This is part of our ongoing work to align our security policies with human rights standards, and will be implemented globally from today.”

What is a violation of this policy?

  • Home address or physical location information, including street addresses, GPS coordinates or other identifying information related to places considered private.
  • Identity document, including government-issued ID and Social Security or other national identification number. However, these are subject to areas where certain information is not considered private.
  • Contact information, including non-public personal phone numbers or email addresses.
  • Financial account information, including bank account and credit card details.
  • Media of private persons without the permission of the person(s) depicted.

The new update essentially means that if a user or authority informs Twitter of a privacy breach, the company will remove the post. The updated policy states, “This policy does not apply to media featuring public figures or individuals when the media and the accompanying Tweet text are shared in the public interest or add value to public discourse.”

However, if a public figure informs the platform that the media file is intended to be disturbing, it may remove the post in line with Twitter’s policy against “abusive behaviour”. Traditional media or “adds value to public discourse”. However, it is not clear which posts containing personal information may be useful to the public, according to the company.

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