Rail passengers no longer need to worry about cash payments as the Indian Railway Catering and Tourism Corporation (IRCTC) has started accepting QR code payments in trains. This initiative has been taken by Indian Railways to do away with the practice of over-pricing by vendors at stations.
This facility is included in the ticket fare for premium trains like Shatabdi Express, Tejas Express, Rajdhani Express and Duronto Express. However, passengers will have to pay for their meals in other trains with pantry cars, though in trains without pantry cars, IRCTC vendors will supply food from their base kitchens. At present this facility will be available only in Sampoorna Kranti Express trains and later it will be extended to all trains.
This change was long overdue as rail passengers have been complaining about vendors overcharging the food items on board. The IRCTC QR code will be available on the menu and on the IRCTC vendor ID card. Passengers can scan the QR code and make payment from the UPI-enabled app. IRCTC had last month tied up with Govinda restaurant run by ISKCON temple to provide sattvik food to passengers in trains.
At present, this facility will be available at Hazrat Nizamuddin station in Delhi and soon it will be extended to other stations as well. The menu includes sattvik dishes like deluxe thali, maharaja thali, vegetarian biryani and others. Passengers can order with a valid PNR at least two hours before their scheduled train journey and can even pay online or at the time of delivery.