The state government has made arrangements for direct complaint registration to prevent rejection of health cards in private hospitals. Therefore 5 phone numbers have been published. Complaints can also be made through the mobile app. After that the Health Commission will investigate the allegations against the private hospital.
Chief Minister Mamata Banerjee recently spoke out against the rejection of health cards. Threatened to cancel the license of nursing home. Complained, it didn’t work. Meanwhile, the Health Commission will hear 8 complaints of return of health cards next week. Earlier, the state government had increased the pressure on nursing homes by starting a helpline for complaints.
4 phone numbers and one toll free number has been published by Navanna. If you do not want to be admitted to a private hospital with a health card, you can make a complaint by calling 1800-345-5384. There is no charge for calling this number.
Complaints can also be made by calling 9073313211, 9513108383, 8334902900 and 9830164268. The government has made it clear that the license of a private hospital can be canceled if the allegation of returning the health card turns out to be true. The owners of Palata Nursing Home claim that it is not possible to run the hospital at the rates fixed by the government for various services under the health service.
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