Instagram introduced music to Instagram Stories in 2018. This feature helped users add soundtracks to their Instagram Stories. The company claims that the Instagram Stories feature is now regularly used by 400 million users. Users can add music to their stories by using the Music Stickers available in the Add Stickers option while uploading Stories. Users can choose from a library of thousands of songs according to their mood, genre or what’s popular, and it also comes with a preview button.
Several users have reported that they were unable to add music to Instagram stories on an ongoing basis. Users complained that the music sticker in Instagram Stories is not working as expected. If you are also facing the same problem and music library is not working in Instagram, then you can follow these troubleshooting steps to fix the problem. The steps below should allow you to add music to your Instagram stories once again.
Check if Music Sticker is working
First of all should check if music sticker is available or working for their Instagram stories. Try adding a story by tapping on the plus button on the bottom bar and select the story option. Then select a photo or video to add to your story and tap the sticker option. Find music sticker and tap on it, if it opens music library then it is working fine. But, if it is not working, then follow the below steps to use the feature.
Check if app is updated
Next, you need to make sure that the Instagram app you are running is up-to-date. It may be that the version you are using does not support music or there is a bug in it that is preventing it instagram music library from working properly. It is possible to force the Instagram app to update manually on both Android and iOS platforms.
Go to the Google Play Store or Apple App Store and search for the Instagram app. Check if an update is available for the app and install the update. Insert the app after the update and check if you can add music to your stories.
reinstall the app
There are times when users face problems with the installation of the Instagram app or the data cache of the app may also get corrupted and prevent the app from working properly. At times, uninstalling the app and reinstalling the app can solve the Instagram music library problem. It is important to note that any saved data will not be lost when the user reinstalls the app.
Uninstall the Instagram app from your iOS or Android device and then visit the App Store or Google Play store to download the latest version of the app. Download the app and enter it using your profile credentials.
log out of app
If reinstalling the app doesn’t work, try signing out of the app and signing in again. This action can fix Instagram music library glitch and restore music feature. To sign out of the app, tap the Profile option at the bottom of the screen and go to the three-line menu at the top right of the page. Select Settings option from the menu and scroll down and look for Log out option. Sign out of the app and log in to the app again using your Instagram account details.
go back to your personal account
Switching back to your personal profile from your business account can help you fix this instagram music library issue, Some users have complained that once they upgraded their accounts to business accounts, they lost their access to the Instagram Music feature. You can go back to your personal profile to check if the music feature is working there.
It is important to note that users will be able to access their business profiles again after going back to their personal profiles. Users can easily switch back and forth between the two accounts as per their discretion. To do so, tap on the Profile option in the lower bar and go to the Settings option that opens from the three-line menu drop-down list. Tap on Account and scroll down to select Switch to Personal Account option. It may take some time for the app to process the switch and give the music feature back to your personal account.
Check if Instagram is experiencing service interruptions
Users can check Instagram’s status page on DownDetector to know if the service is offline or has suffered a serious outage. If Instagram services are offline, it is likely to affect parts of the app that includes the music library.
Contact Instagram Customer Support
Lastly, you can also reach out to Instagram customer support if none of the above tips and tricks are working. Instagram has provided its users with a customer support phone number and an active help center is also present in the app. The app’s Help Center has various support articles, FAQs, and a unique system for reporting issues. It can be accessed by tapping the three-line menu on the profile page and tapping on the Help option.
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