If an airline believes that a specially-abled passenger is likely to suffer deterioration during flight, it should contact a doctor at the airport and make an “appropriate call” based on the proposed DGCA guidelines whether the passenger should be refused to board or not. , The suggestion to appoint a new management comes six days after the Directorate General of Civil Aviation (DGCA) announced that IndiGo airline was fined Rs 5 lakh for refusing to board a specially-abled child at Ranchi airport on May 7. was imposed.
IndiGo had said on May 9 that the boy was not allowed to board the Ranchi-Hyderabad flight as he was in panic. After the boy was barred from boarding, his parents also decided not to enter the plane.
It said on 28 May that to avoid such situations in the future, it would reconsider its own rules, making it possible for airlines to have an airport doctor’s written opinion on a passenger’s health before deciding to refuse boarding. It will be mandatory to take
“The airline shall not refuse to carry any person on the ground of disability,” said the draft rules released by the DGCA on Friday.
“However, if an airline feels that the health of such passenger may be deteriorating during the flight, the said passenger shall be examined by a doctor, who shall clearly state the medical condition and that the passenger is fit to fly or No. After obtaining the medical opinion, the airline will take an appropriate decision.”
The regulator has asked the public to send their comments regarding the draft rules by July 2, after which it will issue the final rules. IndiGo CEO Ronojoy Dutta on May 9 expressed regret over the incident and offered to buy an electric wheelchair for the disabled child.
Dutta had said that the airline’s staff took the best possible decision in difficult situations. Aviation Minister Jyotiraditya Scindia had said on Twitter on 9 May that no human should go through this and he himself was investigating the incident in Ranchi.
With inputs from PTI
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