Delhi High Court pulls up Twitter for delay in appointment of Grievance Redressal Officer

New Delhi: Amid the ongoing tussle between microblogging site Twitter and the central government, the Delhi High Court on Tuesday took to Twitter to express its displeasure over the delay in the appointment of a Grievance Redressal Officer, which is subject to requirements under the Information Technology (Intermediary Guidelines and Digital Media Code of Conduct). was one of them. Rules, 2021.

Delhi High Court says Twitter is defying law for not appointing Grievance Redressal Officer.

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According to ANI, Justice Rekha Palli asks, “How long does your (Twitter’s) process take? If Twitter thinks it can take as much time as it wants in our country, I will not allow it.”

A single-judge bench of the Delhi High Court today said it is not going to give Twitter any protection from the consequences of non-compliance, and gave Twitter time to come back on the issue as per the live law.

“I am not giving them any protection. I have already made it clear that they have to abide by it,” she said.

As LiveLaw reports, Pally recorded in his order that senior counsel appearing for Twitter had no direction on the issue, and had sought time because Twitter’s office is in San Francisco — a different time. Area.

“A perusal of the reply shows that till May 31, Twitter had appointed only one interim Grievance Officer. I have been informed that the company is in the process of appointing a Grievance Officer. When asked how long such an appointment would take The lawyer has no directions. He wants more time as the company’s time zone is in San Francisco,” the order said.

The Indian government told the Delhi High Court on Monday that Twitter failed to comply with the new IT rules, leading to a loss of immunity as an “intermediary”. The central government told the court that the microblogging site’s failure to appoint key officials, even after three months to comply with the new IT rules, amounted to violation of the law of the land.

The Center told the High Court, “Despite giving 3 months time to all SSMIs (Important Social Media Intermediaries) to comply with the IT Rules 2021, which expires on May 26, Twitter Inc. has failed.” Affidavit.

Twitter Inc. initially appointed an interim resident grievance officer and an interim nodal contact person. Later, reports claimed that Twitter’s interim resident grievance officer for India had resigned. The social media company’s website no longer displays his name, leaving the micro-blogging site without a complaint officer.

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