New Delhi: Airtel has issued a fresh warning to its customers regarding KYC and OTP frauds, in which criminals impersonate officials to gain access to their bank accounts.
Despite the fact that Airtel and other telecom carriers have already warned users about this scam, some unsuspecting customers fall for it.
According to the message, telecom customers often receive notifications requesting KYC verification, failing which they will lose access to their phone numbers in 24 hours. These messages also include a telephone number that says it pertains to customer service and that customers should dial it. Users can quickly identify scam communications because they will have spelling and grammatical errors, as well as misspellings of company names.
Airtel had earlier sent out a fraud alert message warning its customers, “Airtel will ask you to never share your eKYC details/Aadhaar number, download an app, verify your Airtel number on any mobile number.” Does not ask for calls or any SMS present in your SIM. expired. Please beware of such calls/SMS as they may result in financial fraud.
Here’s how to stay safe:
Tip 1: Never install third-party applications on a mobile device. Android users should go to the Settings menu and disable third-party apps.
Tip 2: Most of these scams have the same message. If you receive a message requesting OTP details or personal information, double check the recipient number/source. You should also double-check text messages as scam communications generally have a different pattern than actual bank texts.
Tip 3: Spelling and grammatical errors are common in scammed messages. Double check for any strange messages.
Tip 4: Users should always double check the information on the official website or app. For example, if you receive a strange message from an Airtel executive requesting KYC information, visit the official website or app, login with your phone number and see if you have any such information. If it is not, then the communication you have received is a hoax.
Tip 5: As per one of the most basic security guidelines, never reveal your OTP to anyone. OTP is considered a secret code which should not be disclosed to anyone, whether known or unknown to you.