New Delhi: According to the company’s website, Twitter India has appointed Vinay Prakash as its Resident Grievance Officer (RGO) for India, after a prolonged conflict with the Indian government.
The US-based company is in the eye of a storm in India over its alleged failure to comply with new IT regulations that, among other requirements, mandate the appointment of three key personnel – chief compliance officer, nodal officer and grievance officer. By social media platform with over 50 lakh users. All three personnel must be residents of India.
As per the updated information on Twitter’s website, Vinay Prakash is the RGO. Users can contact him using the email id listed on the page.
“Twitter can be contacted at the following address in India: 4th Floor, The Estate, 121 Dickenson Road, Bangalore 560042,” Page added.
Notably, Twitter’s interim resident grievance officer for India Dharmendra Chatur had stepped down in June, leaving the micro-blogging site without a grievance officer as per the new rules.
Prakash’s name comes with Jeremy Kessel, director of global legal policy based in the US.
On Thursday, the Delhi High Court said that the central government can initiate action against Twitter in case of non-compliance as per the new IT rules, even though the micro-blogging site presented a timeline on the appointment process of officers, while it was Maintaining is mandatory. It reserves the right to challenge the rules.
The company further said that it has appointed a resident of India as its interim compliance officer, effective July 6, and informed the Ministry of Information Technology about the development.
(with PTI inputs)
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