Amid complaints, Ola Electric promises 14-day delivery to S1 Pro customers

Ola Electric is promising 14-day delivery to select customers in a new email-based campaign. The company has sent emails to potential consumers claiming that their purchases will be delivered in just 14 days. Other than this message, Mail fails to include any information. In fact, mail is missed when the 14 day period begins. However, the campaign is reported to be applicable to potential consumers who are outside major cities where Ola Electric can deliver the vehicle in just 14 days. Not all buyers have received this mail.

According to the vehicle portal, Ola Electric registered around 13,000 electric scooters in April this year. As a result, the company is currently the largest electric two-wheeler manufacturer in the country, surpassing Hero Electric. Also, the electric scooter manufacturer is continuously expanding its production capacity, and hence, it is confident to make delivery in 14 days to the selected consumers. Ola’s effort to deliver faster comes amid turbulent times with consumers complaining about various issues related to their Ola S1 Pro electric scooter.

Putting consumer complaints aside, the Ola S1 Pro is one of the most loaded and capable scooters in the country. At the same time, the company is addressing and acknowledging the issues that have come up so far. Recently, the brand has launched the new Move OS 2.0, which aims to address most of the issues that were software-oriented.

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Coming to the purchase process, the Ola S1 Pro e-Scoot needs to be first reserved for an amount of Rs 499, after which the purchase has to be confirmed by paying Rs. 20,000 going forward, a purchase window is opened by the company, wherein the potential buyers are required to pay the balance amount including FAME-II subsidy, which is then refunded.