In anger airbnb The host broke into an LA apartment while a guest was staying and asked her to ‘f*** out’.
Airbnb guest Kristin Erdley, 39, from Chicago, Illinois‘Complaining about a moldy sandwich and empty bin’, prompted the explosion in April of this year.
The director of Ed Tech had booked a two-night stay in a Los Angeles apartment from April 26-28. californiaVia Airbnb for a business trip.
She filmed the moment when the apartment host, pilots instructor Ashley Greene, broke into the apartment and started a screaming match that left Ms. Eardley in tears and had no place to stay.
After reporting the incident to Airbnb, the rental site refunded her the full cost of the booking.
Airbnb guest Kristin Erdley, 39 (left) of Chicago, Illinois, complained about ‘a moldy sandwich and empty bin’ in April of this year after it exploded. Apartment host, Pilates instructor Ashley Greene (right), broke into the apartment and started a screaming match that left Ms. Eardley in tears and without a place to stay
Ms Green’s listing has since been removed from Airbnb by rental website
Police were also involved when the host told police that Ms. Eardley had stolen $10,000 worth of jewelry, while the guest said her laptop was taken and later found in a dumpster by officers.
In response to the claims, the Airbnb host said she was a ‘superstar renter’.
She said: ‘If you look at my reviews they are excellent. I’ve never had a problem. The apartment is immaculate, it looks like a hotel.
‘I started getting all these crazy texts – like dust on a glass from a cupboard she wasn’t even supposed to be in.
‘She went into the cupboard closed by the little straps – she broke them and then wiped her finger and began to take several pictures of her finger from the dust.
A sandwich with mold on it was left in the bin, Ms. Eardley claimed
Ms. Eardley found dust in the apartment. Ed Tech director complained about the cleanliness of the apartment
She said she was in tears after Ms Green burst into tears and had to find a hotel to stay
‘There was a broken glass – my cleaning lady apparently broke a glass and there were tiny little pieces she couldn’t find.
‘She said there was a sandwich with mold on it – that’s not true. I think my cleaning lady threw her sandwich in the trash, which I already emptied, just the wrapper, and forgot to bring it out. I don’t think there was any mold on it.
‘I started getting messages from her that she was running to my neighbors saying I didn’t have a parking space. I have a parking space, I have lived here for 14 years.
‘I called Airbnb and said I am now feeling uncomfortable with this guest – she is not only bothering me but she is also bothering my neighbors.
A Blue Wine Glass in the Apartment Was Covered in a Film of Dust
It was one of several cleaning issues in the apartment, Ms. Eardley said.
There was also a shattered glass on the hardwood floor of the apartment in Los Angeles
’ He said that they contacted him and he should be checked out at 11.30. I came in at 11.30 and he literally knocked on the door in my face. She was telling me that she would not go.
‘So I opened the door back. I said ‘I want you out, I don’t feel comfortable’.
‘I took his laptop because he literally kicked me out of my apartment and locked the door to the apartment with my phone and car keys. I had to call 911.
Nobody put anything in the dustbin. I took his laptop so that he could leave the house. I put it right next to my door.
‘Maybe out of 60 employees I’ve had only one bad experience and that was this woman.’
She filmed the moment Pilates instructor and Airbnb host kicked her out of her rented apartment
Ms Eardley said she was ‘horrified’ after Ms Green shouted.
The host told Ms. Eardley to ‘f*ck out’ and was seen pushing her.
The furious ad tech director claims she is still awaiting compensation from Airbnb for the hotel she was forced to book after the host kicked her out, two months after the incident.
The Airbnb host admitted the property’s window was broken, but said he had kicked the woman out because he had already instructed her to leave for making her feel ‘uncomfortable’.
Ms Eardley said: ‘I packed my belongings within seven minutes and took pictures of the apartment to show how I left it so he couldn’t say I did something to the apartment.
‘ I opened the door and she kept screaming. I had to reach this event in two hours. I said ‘Where’s my laptop? Please give me my laptop, I would like to go’. He said, ‘I don’t know what you are talking about.
‘After probably five or ten minutes or so arguing with him about my laptop I decided to call the police and deal with them. I went to Beverly Hills in tears.
The director of Ed Tech booked a one-bedroom, one-bathroom apartment in Los Angeles as a cheaper alternative to expensive hotels in the area for his trip to speak on an industry panel.
She says that on the day she was supposed to arrive at the booking, the host contacted her repeatedly and gave her a different address to the one listed on Airbnb — two doors down.
He claims the host explained that he preferred not to give the real address on the app for his own safety.
After complaining to Airbnb about this and requesting a refund for the $125 cleaning fee, she expressed dissatisfaction with her stay so far for the host.
‘I noticed [the apartment] Apparently not cleaned, it was really dusty and trash was not emptied – that’s where I found a broken wine glass and a mold sandwich.
After an explosive altercation, the host reportedly claimed he had no idea where Ms. Eardley’s laptop was – despite being caught taking video outside the apartment.
Ms. Eardley was forced to leave without it and reported it to the police as a theft.
They claim that an officer informed them that they were already going to the woman’s address as the host called and accused her of stealing $10,000 worth of jewelery from the apartment.
Ms. Eardley agreed to return to L.A. to speak with the police after her work hours, where she says she
It was reunited with him after the laptop was found in the trash near the address.
They claim that the police removed the host’s jewelery theft complaint after viewing the video footage, which they say was that all the drawers in the apartment were closed and not tampered with.
Airbnb refunded the total cost of the booking, but Ms Eardley said she was still awaiting compensation of $400 for the $660 hotel cost for the night, when Airbnb allegedly took her out by the host. promised to do.
Ms Eardley said: ‘I’ve been an Airbnb customer for probably ten years and this is my first really terrifying experience. It’s honestly been a nightmare.
‘How he handled it is not acceptable.’
She continued: ‘This has been one of the worst and most traumatic events that has happened to me during the journey.
‘I am very shaken. It was really scary. I will never use Airbnb again.’
Police confirmed that they answered a call to the address but no arrests were made and no reports were taken.
Airbnb said they removed the host from the stage as soon as they were made aware of the incident, adding that they have a 24-hour security line so hosts and guests can connect with support agents.
An Airbnb spokesperson said: ‘This kind of behavior goes against everything Airbnb says, and as soon as the matter was brought to our attention in April, we took action, including removing the host and extending our support to the guest. was.
‘The safety of our community is our priority, and while personal issues are rare on Airbnb where they do occur, our community support team is available 24/7 to help.’